How do I pay for a DrTrolley purchase?
DrTrolley offers you multiple payment methods. Whatever your online mode of payment, you can rest assured that DrTrolley's trusted payment gateway partners use secure encryption technology to keep your transaction details confidential at all times.
You may use Internet Banking, Cash on Delivery to make your purchase.
Are there any hidden charges (Octroi or Sales Tax) when I make a purchase on DrTrolley?
There are NO hidden charges when you make a purchase on DrTrolley.com the prices listed for all the items are final and all-inclusive. The price you see on the product page is exactly what you pay.
Delivery charges may be extra depending on the seller policy. Please check individual seller for the same.
What is Cash on Delivery?
If you are not comfortable making an online payment on DrTrolley.com, you can opt for the Cash on Delivery (C-o-D) payment method instead. With C-o-D you can pay in cash at the time of actual delivery of the product at your doorstep, without requiring you to make any advance payment online.
It is strictly a cash-only payment method. Gift Cards or store credit cannot be used for C-o-D orders. Foreign currency cannot be used to make a C-o-D payment. Only Indian Rupees accepted.
Cash on delivery option shall be given only for the items for which vendor has agreed for the same. If for any product, vendor don’t want C-O-D, then this option shall not be available for buyer.
How do I pay using a credit/debit card?
We accept payments made by credit/debit cards issued in India and 21 other countries.
Credit cards
We accept payments made using Visa, MasterCard and American Express credit cards.
To pay using your credit card at checkout, you will need your card number, expiry date, three-digit CVV number (found on the backside of your card). After entering these details, you will be redirected to the bank's page for entering the online 3D secure password.
Debit cards
We accept payments made using Visa, MasterCard and Maestro debit cards.
To pay using your debit card at checkout, you will need your card number, expiry date (optional for Maestro cards), three-digit CVV number (optional for Maestro cards). You will then be redirected to your bank's secure page for entering your online password (issued by your bank) to complete the payment.
SHIPPING/DELIVERY POLICY
General Information:
All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment.
Delivery Location:
Items offered on our website are only available for delivery to addresses in Pune. Any shipments outside of Pune are not available at this time.
Delivery Time:
An estimated delivery time will be provided to you once your order is placed. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order. Unless there are exceptional circumstances, we make every effort to fulfill your order within 7 business days of the date of your order. Business day mean Monday to Friday, except holidays. Please note we do not ship on Sundays. Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered. Products may also be delivered in separate shipments.
Delivery Instructions:
You can provide special delivery instructions on the check-out page of our website
Shipping Costs:
Shipping costs are based on the weight of your order and the delivery method. To find out how much your order will cost, simple add the items you would like to purchase to your cart, and proceed to the checkout page. Once at the checkout screen, shipping charges will be displayed. Additional shipping charges may apply to remote areas or for large or heavy items. You will be advised of any charges on the checkout page. Sales tax is charged according to the province or territory to which the item is shipped.
Items which are free ship items, same shall be provided in product display.
Damaged Items in Transport:
If there is any damage to the packaging on delivery, contact us immediately at 9850224467.
Disclaimer
www.drtrolley.com shall not be responsible for loss or other type of mental unrest caused by delay in delivery caused by strikes, natural calamities, embargo, blockade, earthquake or any other act of god or political emergency or war.
Enquiry: If you have any questions about the delivery and shipment or your order, please contact us at 9850224467.
